Contact Us

Our head office

Hoover Headquarters

Hoover's registered office is located at:

Hoover Ltd
Merthyr Tydfil
Mid Glamorgan
CF48 4TU
Tel: 01685 721222

Registration No: 2521528
VAT No: 482249727

Service, Support & Spares

Service, Support & Spares

You can book a repair, find product and maintenance advice, or buy spare parts through our Hoover After Sales Service website.

To book a repair by phone, call 03444 995599. Lines are open Monday to Friday 8.30am to 5pm, Saturday 9am to 5pm and Sunday 10am to 4pm.

To order genuine Hoover spare parts and accessories by phone, call 03443 712758. Lines are open Monday to Friday, 8.30am to 5pm.

Alternatively, email us at

If you would like to return a spare order, see our Spares Returns and Refunds page.

Your online order

If you have a problem with your order, would like to cancel your order prior to delivery, or would like to change your delivery address, please call our order processing team on 01685 725572.

If you would like to return a product, see our Returns and Refunds page.

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